Cancellation Policy

If pickup is inside the Paris region (62 miles around Paris) we accept cancellation if you make it 2 hours before the start of the transfer. If pickup is outside the Paris region (62 miles around Paris) we will accept any cancellation without a fine if you make it at least 24 hours before the pickup. The fine is rated 100% in case of a No-show. The cancellation must be made by e-mail or by phone.

Extra charges and Tolls

Any taxes, bridge or road tolls, are included in the instant online quotes that you see on our website. Except for trips from/to Great Britain (UK). In the case of the UK, the cost of the Eurotunnel ticket is not included in the price you see in our instant quotation and booking form.

On-board rules

Food and sweet drinks (tea, coffee, soft drinks, sodas, fruit juices, alcohol) are not permitted in our cars, vans and coaches.